Shiprocket has officially gone live on Open Network for Digital Commerce (ONDC). The first successful transaction was fulfilled on October 22, 2022.
Shiprocket, which services 1,00,000+ sellers across 24000 pin codes across India, is the first inter-city logistics provider to plug into the ONDC network, enabling sellers from all segments to ship products to cities and towns across India.
Shiprocket will enable sellers on ONDC to select a trusted delivery partner to pick up their products from 24000 pincodes across India, and enable them to ship them to consumers through the length and breadth of the country, with both cash-on-delivery as well prepaid shipping facilities available to the customers.
The development expands ONDC's footprint from hyperlocal logistics to inter-city shipping across India, enabling products to be picked up and delivered from all corners of India, while also giving small retailers and sellers the opportunity to choose the most viable delivery partner for each order and ensure high-quality delivery service to their customers.
Shiprocket's unique model also unlocks the opportunity for local logistics providers to integrate with India's e-commerce ecosystem easily. Small and medium logistics providers, operating in small towns and cities, can now offer their services through Shiprocket on the ONDC network.
Saahil Goel, Co-founder, Shiprocket said, “We are really excited to partner with ONDC as the first inter-city logistics provider to enable sellers from all segments to ship products to cities and towns across India. With an increase in digitisation in India, sellers from tier II and III cities are emerging and they need logistics support, hence we are creating an inclusive and open-access tech ecosystem for them to ease their business. Our mission is to reach every independent retailer in the country and enable them with state of the art technology that can help them better manage their delivery and customer experience and be able to compete on even keel with the larger platforms that are out there. We are truly democratising logistics by offering data-backed real-time courier recommendations, software to manage operations end-to-end, same day/next-day delivery capabilities as well as warehousing capabilities across 45 locations pan-India.”
“ONDC’s mission is to enable an inclusive e-commerce ecosystem for all of India where a business in a small village in a remote corner of India can have the confidence and the opportunity to sell their products to customers anywhere in the country. With Shiprocket and ONDC working in tandem, this is now a reality,” said T Koshy, CEO, Open Network For Digital Commerce (ONDC).
ONDC and Shiprocket are also working to enable warehousing-as-a-service on ONDC. This will allow small and medium businesses to provide same-day shipping services to their customers.
Singapore Changi Airport experienced a significant boost in air cargo volumes for the second quarter of 2024, handling 485,000 tonnes of airfreight from April to June. This represents a 16% increase compared to the same period last year. The growth is attributed to robust shipment flows between Singapore and major markets including the US and China. Changi Airport Group highlighted that the increase was seen across all cargo categories—exports, imports, and transhipments. The airport’s top five air cargo markets for the period were Australia, China, Hong Kong, India, and the United States. In the year-to-date, Changi Airport has processed a total of 960,000 tonnes of airfreight. The first quarter of 2024 also saw strong performance, with 475,000 tonnes handled, driven by high transhipment activity, particularly with China. Key sectors contributing to the cargo throughput include pharmaceuticals, perishables, e-commerce, and advanced materials like semiconductors. Notable airlines operating cargo flights at Changi include Spice Express, Tasman Cargo Airlines, Atlas Air, DHL Express, and Singapore Airlines, which collaborate on cargo operations. As of July 1, Changi Airport boasts 94 airlines operating over 6,900 weekly scheduled flights, linking Singapore to 158 cities across 50 countries and territories globally. This extensive network supports Changi’s role as a major international cargo hub. The airport’s continued growth in air cargo volumes underscores its importance as a critical logistics and transportation hub in the global supply chain.
AP Moller – Maersk is strengthening its operations in Bangladesh, where it has been serving the country and its exporters connect to the global market for almost three decades. Bangladesh has been one of the most important sourcing markets for the garments and apparel industry worldwide. The garment manufacturers exporting to global markets have significantly contributed towards building the country’s economy. Despite the impressive growth of garments exports from Bangladesh, the number of warehouses in Chattogram have not increased since 2012, with the sole exception of ISATL that became operational in 2018. Optimising utilisation of available capacity assisted to an extent, however it did not scale enough to meet the trade’s requirements. The logistics ecosystem and the Chittagong Port get stretched, particularly during the peak seasons. In 2021, a fallout of this structural challenge was felt by all the stakeholders involved in EXIM trade when the Container Freight Stations (CFSs) got clogged with cargo resulting in delayed clearance, stuffing and consequently dispatch of containers to the port. Delay in offloading cargo also led to longer truck waiting time, and delay in dispatch of containers to the port, consequently resulting in lack of overall productivity. These challenges have serious consequences on the overall economy of the country given the fact that the Chittagong Port handles in excess of 90 per cent of the total containerised trade to and from Bangladesh. Recognising these challenges, Maersk Bangladesh has partnered with Ispahani Summit Alliance Terminal Limited (ISATL) to build a 200,000 sq ft custom bonded warehouse. ISATL are pioneers in constructing and operating warehouses and CFS and operate four CFS within Chattogram and the River Terminal at Dhaka. Under the scope of this partnership, ISATL will construct a brand new custom bonded warehouse within the existing premises of the facility located at Pathortoli in Chattogram. The new warehouse will double the existing capacity at ISATL and add around 8 per cent additional space to the existing ecosystem at Chattogram. The construction of the new CFS has already commenced and is expected to be completed in a phased manner by the end of 2022. Bangladesh’s exporters and their overseas buyers will be able to start using the facility from July 2022, once the first phase of construction is completed. “Maersk’s commitment to connect and simplify our customers’ supply chains means that we look at long term solutions for problems such as the longstanding congestion within the ecosystem. We tackled the situation in 2021 by deploying an additional vessel for evacuating export loaded containers,” said Angshuman Mustafi, Managing Director, Maersk Bangladesh. “The solutions provided immediate relief to the ecosystem, but there was a need for a comprehensive solution to optimise ocean shipping, port handling and inland logistics that would benefit trade in the long term. By partnering with ISALT, we are establishing a facility that has the potential to partially decongest the system from the landside and streamline the flow of cargo in and out of Bangladesh.” Apart from adding capacity, the facility will offer several other benefits to Bangladesh’s exports. Amongst others, the new facility is being built by benchmarking international best practices when it comes to safety and other compliance guidelines. It will be modern multi-storeyed facility in Chattogram which will have storage at G+2 levels, thus making optimal use of available space to maximise the capacity. There will be an option to offer pallets for all operations, thereby improving the overall operational efficiency. Maersk will also offer customers Garment on Hanger facility, sorting, product audit, labelling, bar code and RFID scanning amongst others. “We are proud to partner with Maersk on this exciting long term project where ISATL’s extensive local experience combined with Maersk’s international best practices will allow us to create a truly world-class facility that will help raise the standards for the entire industry,” said Yasser Rizvi, Managing Director, ISATL.
Indian importers and exporters are grappling with significant cargo delays at Mundra Port, the country’s leading container trade hub. Local trade sources have voiced serious concerns about the worsening congestion at Mundra’s container terminals in recent weeks. "The terminals at Mundra now seem to be hugely congested, and the pendency has increased to levels affecting the normal movement of boxes between CFSs and terminals," stated the Container Freight Station Association Mundra in a complaint. The association added, "All the efforts put in by CFSs are not witnessing any improvement, but are rather finding that the situation is deteriorating further." A recent change in the process of issuing port entry permits for freight vehicles by the port authority has been identified as a major source of frustration. According to freight station owners, truckers are experiencing longer waits to move containers due to difficulties in securing entry permits promptly. "Vehicles are stranded on the road for hours together because of this. A corrective measure needs to be discussed with our members and worked out so as to ensure that movement continues without any hassles," explained the CFS association. The congestion has also frustrated container rail operators, as ICD (inland container depot) volumes constitute a significant portion of Mundra’s trade. The Association of Container Train Operators (ACTO) noted in a trade advisory, "There has been increased congestion at Mundra Port due to delays in effectively evacuating import containers in FIFO [first-in, first-out] sequence on time, despite trains being provided for clearance by container train operators [CTOs]." ACTO indicated that Indian Railways has restricted double-stack loading to expedite train evacuation from the port, resulting in additional ground rent charges for traders. Mundra, Adani Ports’ flagship entity, managed 7.4 million TEUs in the fiscal year 2023-24, marking a 15% increase over Nhava Sheva Port. With volumes rapidly expanding, the Adani Group is considering further investment to enhance capacity. "We continue to invest heavily in the business to drive growth, particularly in the logistics segment," stated Adani in a recent announcement.
Lufthansa Cargo has recently expanded its offerings, providing customers with new belly capacities on several attractive routes. Since the start of June, passengers and cargo alike can benefit from direct connections to various destinations, enhancing global connectivity and trade opportunities. Direct flights to North America, including routes from Frankfurt to Minneapolis (MSP) and Raleigh-Durham (RDU) with Lufthansa Airlines, are now available for booking. Additionally, from the Lufthansa Cargo hub in Munich, new connections to Seattle (SEA) three times a week, and daily capacity to Toronto (YYZ) and Vancouver (YVR) are being offered. Austrian Airlines has also introduced a new route, connecting Vienna with Los Angeles (LAX). Discover Airlines has expanded its services from Frankfurt to Halifax (YHZ) and Anchorage (ANC), further widening the reach of cargo transportation. Moreover, Lufthansa Cargo has introduced freighter capacity to Dubai World Central (DWC), providing customers with additional options for handling larger cargo items or special freight. This new service complements the existing belly service from Dubai International Airport (DXB) and offers enhanced flexibility and efficiency in cargo transportation. With a commitment to enhancing global connectivity and trade facilitation, Lufthansa Cargo continues to innovate and expand its service offerings. These new routes and increased capacities underscore Lufthansa Cargo's dedication to meeting the evolving needs of its customers in a rapidly changing global market.
In a momentous event today, PM Modi inaugurated a 77-kilometer-long section of the Western Dedicated Freight Corridor (WDFC), marking a significant milestone in India's ambitious infrastructure development efforts. The inauguration ceremony, held in the presence of key dignitaries and government officials, showcased the country's commitment to enhancing its transportation network. The Western Dedicated Freight Corridor is a game-changing project that aims to revolutionize India's freight transportation sector. The newly inaugurated 77-kilometer section connects key industrial regions, providing a dedicated pathway for the efficient movement of goods. With this achievement, India takes a major step towards reducing logistics costs, boosting manufacturing, and improving the overall economy. PM Modi, while addressing the audience, emphasized the importance of this project in promoting economic growth, generating employment, and reducing the carbon footprint. He noted, "The Western Dedicated Freight Corridor is a testament to India's vision for a modern and efficient transportation system. It will not only enhance our connectivity but also make us a global logistics hub." The event was attended by several Union Ministers and top officials from the Ministry of Railways, underscoring the government's commitment to accelerating infrastructure development in the country.
NX Logistics India Private Limited, a subsidiary of NIPPON EXPRESS HOLDINGS, INC., has inaugurated a new warehouse in Hoskote, located in eastern Bengaluru. The facility, which spans 16,608m², is designed to cater to the growing demands of Zepto, one of India’s largest and most prominent quick-commerce companies. Established in 2021, Zepto has swiftly made its mark by offering 10-minute delivery services across a wide array of products, from groceries to toys. The new warehouse will play a pivotal role in supporting Zepto’s fast-paced operations, housing a variety of goods including food, fast-moving consumer goods (FMCG), and household items. The location offers strategic access to key transport networks, ensuring efficient distribution across Bengaluru. Equipped with advanced data analytics, the warehouse will optimise logistics workflows, helping Zepto further streamline its supply chain operations in the region. The partnership between NX Logistics and Zepto was formally celebrated during an opening ceremony on December 9, 2024. The event was attended by key figures including Vinay Dhanani, President of Zepto, Madhusudhan G., Chairman of real estate partner Sumadhura, and Teruaki Nagoya, NX Group India Representative. NX Logistics India aims to expand its services both locally and globally, further strengthening its logistics offerings and contributing to the broader evolution of India’s supply chain and logistics sector. Through this collaboration, NX is poised to enhance Zepto’s logistics efficiency while supporting the rapid growth of the quick-commerce industry in India.
Walmart-owned Flipkart announced on Wednesday its plans to scale up hiring and expand distribution channels ahead of the upcoming Big Billion Days festival to capitalise on festive demand. The e-commerce giant launched 11 new fulfillment centers (FCs) across nine cities, increasing its total FCs in India to 83. The company is focusing on optimising inventory management, implementing warehouse automation, and streamlining supply chain operations to enhance efficiency. Flipkart plans to create over 1 lakh new jobs across various supply chain verticals, including inventory managers, warehouse associates, logistics coordinators, kirana partners, and delivery drivers. To support this growth, comprehensive skilling and training programs will be introduced for the new hires. “This includes enabling growth opportunities for our kirana partners, who play a role in ensuring festive deliveries even in remote regions PAN India. Our employee force forms the backbone of our Supply Chain, and this year, we are proud to increase this strength even further,” said Hemant Badri, Senior Vice President and Head of Supply Chain, Customer Experience, and ReCommerce, Flipkart Group. Flipkart’s parent company, Walmart, previously expressed optimism about the Big Billion Days festival. The retail giant highlighted that Flipkart achieved double-digit topline growth during the April-June quarter, with significant improvement in its contribution margin. Flipkart's strategic expansion reflects its commitment to meeting the festive season's demands while reinforcing its position as a leading player in the Indian e-commerce landscape.
Shipway, an e-commerce shipping aggregator supported by IndiaMART, has introduced ConvertWay, a new customer data and marketing automation platform specifically designed for the e-commerce sector. ConvertWay aims to address the growing challenges of high ad costs and customer acquisition costs (CAC) by enhancing website conversion rates and customer retention. "In today's market, where rising ad costs and customer acquisition costs make achieving high website conversion rates increasingly challenging, ConvertWay is poised to transform how businesses convert website visitors into paying customers and retain them longer," the company stated. Gaurav Gupta, Co-founder of Shipway, emphasised the platform's mission: "At ConvertWay, we are collecting billions of data points every month and with that data we are empowering businesses to build stronger relationships with their customers. We aim to democratise customer engagement for eCommerce by enabling all size merchants with sophisticated customer engagement tools." ConvertWay addresses key marketing challenges by focusing on several critical parameters: It provides merchants with potential buyers lists, ROI-focused conversions, and strategies to drive revenue from existing customers. It employs gamified popups and scratch cards to capture website traffic, facilitating faster conversions and effectively engaging visitors. It prioritises marketing budgets by using SMS and WhatsApp for intelligent segmentation, ensuring the right message reaches the right audience at the right time, boosting conversions by up to five times. It automates retention workflows, enabling brands to generate up to 50% of their revenue from existing customers through advanced segmentation and targeted messages. "ConvertWay distinguishes itself from other tools and competitors by focusing on first-party data, which is directly collected from customers to drive marketing strategies," the release stated. This focus is crucial as third-party cookies and data face increasing privacy restrictions. ConvertWay's AI-based segmentation tools empower businesses to build stronger customer relationships, ensuring timely and relevant communication. In a competitive e-commerce landscape, ConvertWay offers a comprehensive suite of tools to maximise conversions and unlock significant revenue potential for businesses of all sizes.